Job Purpose:

The role holder is responsible for the day-to-day management of compensation and benefits activities in the HR Department. He/ She will be responsible for processing payroll, staff benefits, and ensuring seamless operational execution to deliver outstanding customer experience.

Key Duties and Responsibilities:

Strategic Responsibilities

• Contribute, as a member of the HR Department’s management team, to the development and delivery of the Bank’s human resources strategy.


• Support the Compensation and Benefits team in proactively manage the overall HR budget and reconciliation process, ensuring the Bank meets its cost targets/forecasts.

Technical Responsibilities

• Implement the compensation and benefits strategy that is competitive, cost effective, and drives the required behaviors and business outcomes.


• Oversee maintenance of employee benefits files, maintain benefits database and update employee payroll records in line with the Bank’s standards and procedures.


• Work with the Team Leader in monitoring administrative costs of benefits programs and recommend cost containment strategies, including alternative methods for administration and funding.


• Collaborate with various partners, including HRIS service providers, IT, HR Partners and Learning and Talent Development teams in ensuring technical competency and capability is built across the organization for maximization of value of the HRIS.


• Review staff allowance applications and make recommendations for management’s review. Ensure they comply with the Bank policies and guidelines.


• Liaise with staff members to advise the position on their allowance applications, keeping them abreast at every stage to ensure a good customer experience.


• Oversee the verification of payroll details to ensure accuracy and distribution of pay checks.


• Proactively participate in organization/HR specific projects.


• Review data integrity/maintenance in the compensation and benefits module on the HRIS.


• Support HR Annual Audit and ensure to close on any outstanding issues with the required timelines.


• Collaborate with the Team Leader to Implement communication tools to enhance understanding of the Bank’s benefits package.


• Oversee reconciliation of relevant payments and deductions with the relevant stakeholders in a timely manner.


• Support in benchmarking surveys for employee benefits and implementation of interventions thereof.


• Maintain own high performance and Own up-to-date and actioned competency assessments and development plans.


• Any other roles and responsibilities as may be assigned by the supervisor.

Qualifications

• A Bachelor’s degree in any of the following areas; Human Resource Management, Commerce (Human Resources), Business Administration or equivalent qualification from a recognized institution.


• Certified Human Resource Management Professionals (CHRP)/Higher Diploma in Human Resources Management qualification is an added advantage.


• Membership to the Institute of Human Resource Management (IHRM) is an added advantage.


• Certified Public Accountant certification.

Work Experience

• At least five (5) years’ post qualification relevant experience in a financial institution.

Competencies

Technical Competencies

• Hands-on experience with Human Resources Information Systems.


• Experience designing and administration of compensation and benefits packages.


• Experience in administration of staff benefits.


• Solid understanding of different benefit plans (retirement, health & dental insurance etc.) and relevant regulations.


• Knowledge of HR Operational procedures.


• Strong working knowledge and experience with labor regulations relating to employee benefits.


• Ability to negotiate benefit packages for large numbers of staff.


• Ability to implement cost management strategies and policies.

Behavioral/ General Competencies

• Leadership - Ability to motivate, influence staff to act towards achieving a common goal.


• Compensation, Benefits Reward Practices - Ability to deliver Total Reward Strategy that is competitive, Cost Effective, and Drives the required behaviors and Business Outcomes.


• Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.


• Communication and information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.


• Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.


• Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal.


• Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.


• Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.


• Resilience - Ability to withstand operational challenges and maintain momentum.


• Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.


• Emotional Intelligence - manages emotions in a mature and composed manner as expected of staff.


• Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts.


• Digital mindset - Ability to recognize the importance and impact of technology on the ways of working and integrate technology in the day-to-day job to achieve efficiency, quality, and productivity in the function.


• Creativity and innovation - Promote an environment that encourages creative thinking, and innovation within the ambits of existing rules/guidelines.


• Staff Development - Ability to proactively develop, coach and enable each subordinate to achieve higher potential. Provide developmental and stretch opportunities to subordinates - in line with skills, abilities and experience - so that they are ready to advance when opening and opportunities arise.


• Policy and Legislation Compliance - Ability to understand and apply guidelines set forth by regulatory and governing bodies.