Job Description

Fairview Hotel Food and Beverage Supervisors Jobs in Kenya 2019

Career Employment Fairview Hotel Food and Beverage Supervisors Nairobi Kenya June 2019

Fairview …  A City Lodge Group Hotel

Job Advertisement

Position Vacant: Food and Beverage Supervisor

(2 Positions)

Aim of the role: The purpose of this position is to lead the daily Food & Beverage outlet operations including overall quality, service and service staff performance of the designated outlet or outlets.

The Supervisor will work daily with the F&B staff to ensure both external and internal Guest Satisfaction in the outlets by training, coaching, developing and correcting behavior of the F&B Staff.

This is a leadership position that directs the work of all F&B service staff and is responsible for the overall performance of the outlets.

Outline of Responsibilities:

• Ensure a high standard of service and cleanliness in the restaurants, bar, boardrooms, conference rooms and kitchens are maintained.


• Maintain a high standard of guest relations and personal contact, ensuring that all complaints are dealt with immediately.


• Execute outlet operations including food and beverage promotions, customer service and Inventories.


• Lead the Front of the House staff in training the following: restaurant standards, wine service and customer service.


• Assist F&B Management in monitoring labor, inventory and Food Handlers/ HACCP Certifications.


• Monitor the performance of outlet service staff. Supervision duties include; delegating responsibilities, scheduling, coaching and correcting, evaluating, interviewing, training and Mentoring of staff.


• Maintain Restaurant inventory, cleanliness, food rotation and menu consistency


• Maintain policies and procedures. Adhere to HACCP, OSHA and alcoholic beverage commission guidelines


• Provide assistance to the F&B Management in all menu preparations, kitchen rules, service standards, cleanliness and inventory controls for F&B


• Update the Specials menu board daily and changing during meal periods.


• Responsible for training shift leaders for their responsibilities during all meal periods and events


• Assist the F&B Management in all kitchen efforts, staffing and inventory controls as assigned


• Assist in the execution of the strategic plan including forecasting, budget management, profit and loss accountability, cost control and inventories


• Conduct inventory for par levels of food, beverage and paper supplies.


• Assist in establishing methods for inventory control and adhere to purchasing procedures


• Ensure proper maintenance, cleaning and operation of the outlet and service equipment


• Continue to enhance the guest service experience by creative initiatives


• Assist in the execution of administrative function such as reporting, forecasting, quality assurance and departmental meetings


• Maintain and demonstrate strong knowledge of food and beverage trends within the hospitality industry


• Provide direct ‘hands-on’ cooking or prep work on the hot line if necessary to deliver quality, prompt food service as needed on busy events or meal periods


• Performs other duties as assigned

Human Responsibilities

• Attends all training sessions as scheduled.

Replacement and Temporary Mission

• May be assigned to perform reliever duties when need be.

Basic Conditions and Benefits of Employment:

• These are in line with normal company policies and practices, specific details will be communicated to an applicant should he/she qualify for consideration.

Line of Reporting and Communication:

Responsible To: Food and Beverage Manager and Assistant Food and Beverage Manager

Responsible For: Food and Beverage Service Staff.

In Communication With: Other Hotel Departments

Education, Training and Experience Requirements:

Level of Literacy

• Must be able to read and write in English & Kiswahili.


• A foreign language will be an added advantage.

Level of Communication Skills

• Must be in possession of excellent communication skills

Level of Formal / Professional / Education & Training

• Diploma in Food & Beverage Sales and Services from a reputable institution.

Level of Experience

• At least 2 years experience in a similar role

Leadership Skills

• Must have demonstrable leadership skills

Application Procedure

If you have the specified attributes and wish to be considered for the position, please send a copy of your Curriculum Vitae and testimonials accompanied by a letter which sets out your interest in the post, and your suitability for it to: FHR@clhg.com

Closing Date for Application: 15th June, 2019

Apply to: Human Resources

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