Field Engineer at Baran Telecom Networks Kenya Limited
- Published date: March 2, 2022
- Category: Engineering
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Job Description
Overall Purpose: The Field Officer responds to assigned installation, decommission, support tickets and maintenance of customer link tasks.
TASKS DESCRIPTION
Role Summary
The core Responsibilities of the Field Engineer is executing Installation/Decommission/Maintenance/Support activities for BTN by following the recommended procedures and quality guidelines to achieve the target outcomes.
Key Measures of Performance
- Attend 95% of all assigned tickets within SLA
- 100% documentation of assigned & completed tickets/sites
- Achieve Net Promoter Score of 95% and above for all assigned tickets
- Maintain 100% OHS compliance during attendance of All sites assigned
- Maintain 100% adherence to non-negotiable standards while in attendance of all tickets assigned.
Requirements
- Bachelor’s degree in Electrical Engineering, Telecommunications Engineering, IT or equivalent domain.
- Practical knowledge of wireless technologies, optical fiber network, troubleshooting & maintenance.
- Certification in any industry standards desirable
- Health & Safety Training and certification is an added advantage
- Work At Height Training is an added advantage
- Ability to read and interpret documents such as safety rules, designs, operating and maintenance instructions and procedure manuals.
Method of Application
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