Job Description

Vacant Position: Sales Supervisor B2C

Location: Nairobi Kenya

Start Date: ASAP

Deadline: On a rolling basis

Eligibility: Position open to local Kenyan staff

About Insurance For All: Insurance For All Insurance Agency LTD aims to offer unique insurance solutions.

We are mainly focused on Micro Insurance.

About the position: The position is responsible for managing a unit sales team and ensuring that sales targets are being met.

Duties and Responsibilities

• Understand customer needs and offer solutions and support


• Organize and coordinate sales assistants’ schedules


• Generate sales pipeline


• Research potential leads from business directories, web searches, or digital resources


• Recruit, hire, and train new sales assistants


• Receive and report on all sales leads


• Supervise sales assistants


• Implement strategies to sell products or services.


• Build new customer base to maximize sales.


• Retain existing customers by providing prompt customer services.


• Supervise and oversee the maintenance of customer databases.


• Answer potential customer questions and follow-up call questions


• Work with sales team when closing sales


• Track weekly, monthly, and quarterly performance and sales metrics


• Assist sales assistants and team to meet and exceed goals


• Deliver designated market region monthly and quarterly sales targets


• Manage Sales Assistants within designated market region to ensure they deliver on KPI’s and monthly sales targets


• Strive to maintain and develop utmost business relationships with existing clients within the designated market region


• Ensure correct weekly market intelligence reports in the format required are timely submitted to direct reporting line


• Daily visit designated market region in a well-planned schedule pre-approved by direct reporting line


• Vet new customer account opening process while striving to increase customer database within designated market region


• Conduct market surveys from time to time as might be requested by direct reporting line


• Prepare weekly market intelligence report and daily activity reports for the designated market region as per defined reporting templates

Routines and Reporting:

Daily – PHONE CALL / WHATSAPP / CRM

• Team


• Leads / Prospects / Sales

Weekly – WEEKLY SALES MEETING / CRM Update

• Team leads / Prospects / Sales


• Weekly plan completion


• Weekly sales target attainment

Monthly – MONTHLY SALES MEETING / CRM Update

• Target attainment


• Team leaderboard update

Competencies:

• Leadership skills


• Problem solving skills


• Numerical skills


• People skills


• Ability to work with and influence sales channels


• Proven sales skills


• High degree of time management

Qualifications and experience:

• Bachelor’s degree or Diploma in a sales and marketing field


• At least 2 years’ experience in general sales

Work Environment:

• Working conditions are normal for an office environment

How to Apply

For those interested, kindly send your applications to hr@ifakenya.co.ke

Disclaimer: The above duties are not exhaustive and managements reserves the right to amend and change responsibilities to meet Organizational needs as necessary. Please note that IFA will never request any form of payment from an applicant.

IFA IS AN EQUAL OPPORTUNITIES EMPLOYER

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