Job Description

IT Technical Analyst / Admin Job in Nairobi, Kenya 2019

Career Employment IT Technical Analyst / Admin Nairobi Kenya March 2019

Job Title: IT Technical Analyst / Admin

Our client is one of the leading energy companies in East and Central Africa; they market and distribute fuels and other energy products within the region.

Our client is accepting applications for the position of IT Technical Analyst / Admin located in Nairobi, Kenya.

Key Results Areas

• Understand business needs and prepare IT strategy & roadmap


• Regular leadership communications / presentations on IT initiatives


• Take the lead in bringing new technologies to solve functional challenges


• Manage IT Programs following PMO Tollgate process.


• Own end to end IT Program Execution including scoping, functional requirements, project budget estimates, vendor selection, resource management, risk management and transition to support team


• Provide IT leadership in management enterprise applications support majorly focusing on Oracle-EPR


• Responsible for computer security and data integrity of the systems, safeguarding them from fraud and any kind of intrusion.


• Design and implement information security procedures based on best practice covering information system applications and infrastructure.


• Administer hardware replacement and upgrade programs for all workstations, fax machines, servers, printers, scanners, photocopiers, and any other digital equipment as applicable.


• Maintain email groups and ensure they are all up to date, employees logon IDs, accounts, and password management. Help new and current employees in creating IT and communication-related requests and conduct routine system audits.


• Ensure employees have the proper access to corporate systems and business roles as required to enable them to conduct their work duties in an efficient manner.


• Coordinate contracting of vendors for IT services and liaises with them in matters regarding IT services provided.


• Responsible for safe custody of all ICT software’s, hardware accessories.


• Review the implementation of business continuity plans, disaster recovery plans and emergency response.


• Monitor changes or advancements in technology to discover ways the organisation can gain competitive advantage.


• Ensure company policies, standards and IP controls are maintained by performing and completing all required compliance requirements for the application. (Acceptable use, information security, etc.).


• Ensure performance and conduct complex troubleshooting.

Key Requirements

Qualifications

• A Bachelor’s Degree in Computer Science or Information Technology or related field from a recognized University.


• 4+ years of experience in IT support teams providing support for IT applications, Windows server or infrastructure related technologies and use of oracle system.


• Oracle certified a must


• Professional qualification in ICT: MCSE, IMIS, CCNA or related qualification.


• Membership to a Professional body.


• Experience in ERP systems implementation & Application support


• Experience in working in a cross-functional matrix environment

Preferred Competencies

• Demonstrated business acumen – able to create strategy and actions that impact business success.


• Ability to be forward thinking and use technology and other modern tools to drive decision making and implementation.


• Professionalism and integrity.


• Risk awareness and focus – demonstrate understanding of risk management practices, standards and regulatory requirements.


• Ability to lead, influence and drive change initiatives in support of business strategies.


• Strong analytic skills.


• Good communication and coordination skills.

Preferred Skills & Certification

• Good ITSM processes understanding (Incident & Change Management) with strong analytic skills with ITIL framework.


• Experience on installations, upgrades and migrations on IaaS, PaaS, SaaS, and/or windows (on premise) application platforms.


• Experienced in master data domains


• ITIL Foundations v3 certified


• Batch processing and automation


• Control Point and/or Content Manager Administration


• Informatica Administration


• Experience in code development preferably C#, .Net)


• PowerShell scripting


• Programming Languages (e.g. .NET and Java)


• SQL Language


• JAVA scripting/JQuery


• DevOps methodology


• Master Data Management tool

How to Apply

Interested candidates who fully meet the above requirements should send their applications along with a detailed CV indicating current and expected salary and their daytime contact to talents@balteumconsultants.com.

All applications should be received not later than March 15, 2019 at 6:00 p.m.

“Our Client is an equal opportunity employer committed to diversity and gender equality.”

“Please note that only shortlisted candidates shall be contacted”.

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