People Foco Customer Care Executive Job 2022
- Published date: February 7, 2022
- Category: Customer Service & Support
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- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Customer Care Executive Job, Current Customer Service Jobs In Kenya 2022,
Our client is seeking to engage the services of A Customer Care/ Marketing executive with experience in the LEGAL INDUSTRY to join their offices in Nairobi, Kenya.
Responsibilities
- Receiving visitors and directing them to appropriate offices.
- Supporting dispatch of documents.
- Responding to emails.
- Typing, photocopying and scanning of documents.
- Maintaining safe and clean reception area.
- Performing other relevant work as may be assigned.
- Run social media channels (e.g. Twitter, Facebook and LinkedIn) to enhance audience engagement.
- Organize and attend events such as conferences, seminars, receptions and exhibitions.
- Arrange the effective distribution of marketing materials.
- Maintain and update customer databases.
- Conduct market research, for example using customer questionnaires.
- Develop relationships with key stakeholders, both internal and external.
- Managing campaigns on social media.
- Coordinating internal marketing and an organization’s culture.
- Communicate with target audiences and build and develop customer relationships.
Qualifications
- Business related degree/diploma.
- Minimum 1 – 2 years’ experience as a Customer Care representative.
- Ability to interact with people at all levels.
- Excellent communication skills.
- Ability to multi-task.
- Sound customer service skills
- Ability to work under pressure.
- Presentable & phone skills.
- Age between 25-30 years
How to Apply
Candidates who meet the requirements above to send CVs to vacancies@peoplefoco.co.ke by 7th February, 2022. Clearly Indicate ‘Front office – Law firm’ on the subject of the email.
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