We are pleased to announce the following vacancy for Product Owner- Mini Apps within Financial Service Business Unit. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

The role holder is responsible for leading a cross-functional agile squad in prioritizing, coordinating, and managing the development of the Mini App ecosystem.  They will ensure that the development stays aligned with the defined business goals while reducing the friction of publishing Mini programs on the M-PESA Supper App and maintaining the integrity of the platform. Additionally, they will be responsible for coordinating activities with all relevant stakeholders within and without the tribe, as well as motivating the squad by clearly defining the scope and expected outcomes of their work and linking them to the squad’s vision and implied tasks, as well as the tribe mission.

The role will report to Tribe Lead.

Responsibilities

• Develop and execute product roadmap for Mini Program Service as part of the wider M-PESA Super App Strategy; ensuring value is realized for both Safaricom and Mini programs partners.


• Manage end-to-end process as a product owner of Mini Program service; design features’ wireframes, provide brief to external vendors and business partners, manage product priorities, ensure product timeline; work with all related business units within the company to ensure products are delivered according to the product roadmap


• Establish industry standards and provide clear guidelines for the development and publication of Mini Programs.


• Providing client-facing documentation and contributing to Product Marketing collateral for newly published mini-programs as and when needed.


• Identify and support the improvement of the platform architecture to support current and future initiatives. Evaluate and balance new system requirements, considering technological trade-offs and the impact of technical debt.


• Apply experience of DevOps best practices to enable highly available, reliable, and secure systems and processes.


• Define and track product strategy, objectives, outcomes, and KPIs as part of the Quarterly Business Reviews (QBR); achieve set direct KPIs on user growth and user engagement and indirect KPIs on revenue and revenue growth.


• Work closely with various stakeholders in the business to gain a deep understanding of customer experience; market insights and generate new ideas that grow market share, improve customer experience, and drive growth.


• Contribute to the development of commercial models and pricing strategies targeted at growing revenue and user lifetime value, proposing an overall budget to accomplish goals, given the resources and timelines.


• Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.


• Create, prioritize, and maintain a product backlog in accordance with the tribe mission ensuring value maximization and alignment to the tribe mission.


• Define skills and capabilities required for proper operation of new squads together with Tribe Lead, Tribe Tech Lead and Chapter Leads.


• Serve as the product ambassador internally and externally, sharing knowledge and answering questions related to the product

 Qualifications

• Bsc. in Computer Science, Engineering or equivalent preferred with experience in managing the delivery of digital products.


• 2+ years’ experience in the FinTech space, ideally in business development & account management.


• Knowledge of principles of DevOps.


• Solid technical background with understanding and/or hands-on experience in software development and web technologies


• Proven track record leading complex strategic and operational initiatives, working through technical, operational, legal/policy, and business issues within the FinTech and/or Financial Services industry.


• Experience in managing multiple projects simultaneously; from start to finish; of a 3 – 12-month duration; which have an impact across a company, on customers, and the revenue generation capability of the organization


• Software Quality Assurance and testing skills and experience.


• Understanding of Agile methodologies and a role model of the agile mindset and principles


• Strong analytical and problem-solving skills.


• Strong communication skills, written and verbal coupled with good listening and critical reasoning skills.


• Prior track record of project managing Mini-Program delivery highly desirable.

How to Apply.

Apply for the job here