Job Description

Job Vacancy: Sales Consultant with a Driving License

Loation: Mombasa

Salary: Kes 30,000

Duties & Responsibilities

• Visit potential/existing customers to demonstrate all the services and products offered by the Company.


• Communicate effectively to customers, giving precise solutions and present quotations in a most articulate manner


• Up sell, cross sell, identify and develop new business from existing customers to increase the service range within the region


• Close sales and convince clients why services offered by the Company are superior and beneficial than what competition offers


• Mediate the price increase process with the clients


• Undertake debt collection and maintain your customers within agreed credit terms


• Meet the desired and agreed sales target on monthly basis


• Maintain and manage a healthy sales pipeline and meet the calls per day target


• Take charge of the improvement and achievement of agreed client retention rate by building and maintaining strong professional client relationships aimed at retaining existing clients.


• Carry out account management for allocated customers in line with procedure and best practice


• Monitor the day-to-day commercial performance of each account within your territory.


• Support the tendering teams with customer surveying and quotation process


• Actively support the conversion of sales leads


• Partake in and support marketing activities in line with strategy


• Create and maintain a customer database by keeping complete records of all activities regarding customer visits, complaints etc.


• Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer service

Note and advise management on market intelligence including activity by competitors to ensure company services and products remain readily available and preferred by customers

Critical Competencies

Deliver Results

The ambition to achieve goals/objectives and the discipline, organization and perseverance to deliver outstanding customer service. You will need to focus on delivering what’s required, and also;

• Establish SMART objectives for self and others


• Be enthusiastic and work with energy to achieve company standards and goals


• Monitor progress of objectives and take action to ensure delivery to agreed timescales, and cost


• Plan, organize and prioritize workload effectively

Act Commercially

The ability to gather and make sense of large amounts of information and apply it to make business and customer focused decisions.

You need to use business thinking to make decisions, and also;

• Use experience to solve current problems


• Use a straightforward and practical approach to handling business issues


• Understand how own actions impact on costs and find the most cost effective solution to meet needs

Manage Self

Managing emotions to remain calm, focused and optimistic while dealing with a constant stream of demands. You need to manage your emotions, and also;

• Be aware of own feelings


• Manage own feelings to remain clear and focused


• Have positive expectations that things will work out


• Be aware of own development needs and take steps to improve these


• Know how to take care of self so you can be at your best

Coach and Develop

The encouragement of long term development of others to build capability. You need to give practical support, and also;

• Train team members by giving directions or demonstrations


• Give practical support or assistance to make job easier for the other individual (i.e. volunteer’s additional resources, tools, information, expert advice, etc.)


• Ask questions, devise tests, or use other methods to ensure that others have understood explanations or directions


• Give support to others and praise more than criticize


• Recognize success

Work with Others

Building relationships and collaborating with others (e.g. customers, colleagues, partners & suppliers) to achieve our mission. You need to be a team player, and also;

• Offer help and advice when asked


• Be supportive and/or positive of other members of team


• Freely share information, knowledge and experience within own team and with other departments / business units


• Commit to team decisions

Display Leadership

The ability to inspire others to achieve the firm’s Initial’s objectives and to hold them accountable for high standards of performance.

You need to communicate expectations and direction, and also;

• Give clear directions – ensuring communications are clear and simple


• Communicate objectives and share helpful information with the team/individuals


• Listen to individuals and include their ideas in decisions made


• Conduct regular team meetings to share information and listen to ideas and concerns

Adapt style to suit customers and colleagues

How to Apply

If you are up to the challenge, possess the necessary qualifications and experience, kindly send your detailed CV quoting the job title on the email subject to: vacancies@jantakenya.com.

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