Job Description

Job Title: Sales Coordinator – Shipping Services

Nature of Job: Permanent

Industry: Shipping / Maritime

Salary: Kshs. 100,000

Job Location: Nairobi

Summary: Our client is a global leader in container shipping and special cargo projects and associated services. Sales Coordination is responsible for evaluating and responding to requests from customers, maintaining contracts, and communicating to customers any change and/or development while ensuring proper adherence to company’s policies and procedures.

Support the sales execution by creating and delivering quotations within turnaround time.

Handle all back office activities, perform commercial follow up task and give clear handover information to customer services.

Duties and Responsibilities

Sales Coordination delivers quality support to Sales Execution and Sales Steering with the aim to make it work by:

• Preparing rate quotations, filtering of rate request to ensure cargo identified and quoted is align to company aspirations and optimize vessel utilization in view of volume and profitability


• Generate and file RA’s


• Day to day TM discussions


• Applying for Free time & waivers


• Reviewing quotations on basis of contribution and imbalances aspects using FIS pre calculation


• Coordinating with Trade Management for service contract proposals and special rate offers


• Handling free time & waiver application.


• Maintaining contracts and amendments.


• Handling of Bids / Tenders


• Following up on account quotes and existing accounts in conjunction with all respective departments.


• Providing lead qualification for telephone sales and working with Sales Execution to identify and secure target accounts


• Filing/publishing rates, service contracts and amendments with the FMC


• Managing customer disputes including coordination with involved parties, e.g. Operations, Sales Execution


• Handling campaign management and coordinate mass mailings for customers


• Handling Customer Data Management (Organizational Catalogue)


• Handling updating of CRM with rate offers, customer follow ups done


• Pricing assistance to HL agents in Africa


• KPI performance and monitoring tabled and discussed during weekly 1 on 1 with manager / supervisor


• Any other Sales related tasks as requested by the Management

Key Requirements and Qualifications

• Bachelor’s degree or higher


• Active knowledge of market, maritime documents and commercial terms


• Active knowledge of sales techniques


• Minimum 5 years’ experience in a commercial role, preferably in the maritime/ shipping sector


• Active knowledge of English “maritime” language


• Active knowledge of MS Office


• Assertive negotiator and a team player with a proactive attitude


• Result Driven with ability to communication and collaboration


• Multi-dimensional thinking


• Courage to make decisions and accepting responsibility


• Capacity to support and inspire


• Open and honest attitude

How to Apply:

Qualified candidates are encouraged to send CVs quoting relevant skills and experience to careers@britesmanagement.com.

Interviews will be conducted on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.

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