Job Description

Job Description/Requirements

Industry: Automotive,
Location: Nairobi,
Gross Salary: Ksh. 35,000 + Commission

Key Responsibilities
•    Take charge of the sales process, from prospecting to closing, preparation of proposals, negotiations and after sale services.
•    Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
•    Answering questions about service outcomes, scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
•    Preparing and presenting  weekly and monthly Sales reports
•    Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
•    Calling customers to advise them about service changes or car pick-up times.
•    Maintaining positive customer relationships to ensure repeat business.
•    Organising sales visits to new and existing customers.
•    Ensuring all details on services rendered and costs are related to customers and processing their payments.
•    Liaising with service technicians about customer’s inquiries and ensuring parts are available when needed.
•    Experience in the automotive field is a must.
•    A strong understanding of automotive technology and the automotive industry.
•    Excellent customer service, interpersonal, and communication skills.
•    Strong organizational, decision making, and problem-solving skills.

Qualifications and Requirements
•    Degree or Diploma Sales
•    Minimum of 4 years’ experience in a similar.
•    Ability to communicate well with customers and colleagues across different departments, both face-to-face and via email
•    Ability to work autonomously.
•    An enthusiastic, dynamic and team orientated personality.
•    Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.
•    Ability to work under pressure

How to Apply
Please send your CV ONLY, quoting the job title in the email subject (Sales Representative – Auto Service Center) before Tuesday 20th April 2021.

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