Samura Engineering Customer Service and Sales Executive Job in Kenya 2019
- Published date: April 5, 2019
- Category: Customer Service & Support
-
- Location: Nairobi, Nairobi
- Jop type:
- Salary: Ksh Not mentioned
- Company name: Jobs in Kenya
Job Description
Samura Engineering Customer Service and Sales Executive Job in Kenya 2019
Career Employment Customer Service and Sales Executive Nairobi Kenya April 2019
Samura Engineering Ltd
Customer Service and Sales Executive
Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Should have a minimum grade of a C+ in KCSE and in mathematics a C
- Diploma in sales and marketing
- Good communication skills
- Ability to stay calm when customers are stressed or upset.
- Proficiency in basic computers knowledge.
- Experience working with customer support.
- 3 years previous on a similar job
Send your curriculum vitae to admin2@samura.co.ke by 8th April 2019.
Please quote the salary expected and your availability
Related jobs
-
Call Center Agent Jobs vacancy Kenya 2019Jobs in Kenya
Call Center Agent Jobs vacancy Kenya 2019 Career Employment Call Center Agent Nairobi Kenya April 2019 Job Summary Our client is one of the leading IT solutions provider. They seek to hire a Call Centre Agent who will be tasked with managing in...
-
Client Executive Africa Jobs vacancy Kenya 2019Jobs in Kenya
Client Executive Africa Jobs vacancy Kenya 2019 Career Employment Client Executive Africa Nairobi Kenya April 2019 Job Summary Your role will primarily consist of managing a separate Africa portfolio that you will service independently working closel...
-
Customer Service Manager (Telecommunication) Jobs vacancy Nanyuki Kenya 2019Jobs in Kenya
Customer Service Manager (Telecommunication) Jobs vacancy Nanyuki Kenya 2019 Career Employment Customer Service Manager Nairobi Kenya April 2019 Job Summary Customer Service Manager will be in charge of the call centre and ensure the delivery o...
Download Android App
