ROLE PURPOSE: 

Save the Children is evolving its organisational structure in order to stay true to its mission, vision and values, whilst being able to withstand external pressures. Shared Operations is a trend in the world to provide centralised services to different entities of an organisation. We need to define what this means for our movement, the options we have to explore and the functional and ultimately transformation activities that would need to be undertaken to achieve the required outcomes.

Shared Operations feasibility started in 2021; initial feasibility and a pilot project have started. Our intention is to deliver the initial pilot and transition it to business as usual in 2022; following this transition, we will complete a feasibility assessment to understand the broader required end state (other areas where Shared Operations would add value), impact and options to move forwards.

The Business Analyst will work in partnership with the Project and Change Manager to deliver the feasibility study with the objective to further explore Shared Operations within the movement, to define the options available to operationalise it and ultimately to enable decision making on whether and how this will move forwards. The Business Analyst will be accountable for delivering the business analysis work in support of the feasibility study, including process mapping and requirements gathering and will work on the entire project life cycle for the areas move into execution. It will be essential that this aligns with the standard Business Analysis and Architecture methodology and is based on relevant materials already created through other projects / initiatives.

The Business Analyst will also play a key role in supporting the Project and Change Manager to manage the governance process to enable sign off the feasibility study providing additional analysis and outcomes as required.

EXPERIENCE AND SKILLS

Essential:

• Excellent communication skills (written & oral English), including the ability to communicate with technical, non-technical, internal and external stakeholders across different seniority levels.


• Strong requirements elicitation skills and the ability to translate loose business needs into tangible outcomes including technical specifications.


• Comfortable with Agile solutions delivery approach including familiarity with User Stories, Product Backlog Management and Sprint cycles.


• Proven business process engineering and continuous improvement skills.


• Strong interpersonal skills, including the ability to negotiate/mediate; to facilitate the resolution of conflicting business requirements.


• Advanced analytical and problem-solving skills.


• Excellent understanding of business complexity of both internal and external project interdependencies.


• Intellectual curiosity and the ability to question thought partners across functional areas.


• Proven experience in facilitating productive workshops, preferably in multi-cultural, multi-national contexts.


• Estimates and supports prioritisation of ‘work packages’, able to negotiate and agree priorities with the Project Manager and Project Leads.


• Experience working with standardised Business Analysis methodology and associated processes and tools.


• A strong work ethic and able to take the initiative and ownership to deliver value to the business.


• Cultural awareness and experience of delivering solutions internationally.

Desirable:

• Shared Operations experience (creating centralised functions, e.g. Finance, IT, HR offshore)


• IBM Blueworks experience is a bonus


• Non-profit sector knowledge/experience (especially international development or Humanitarian projects)


• Second language – ideally French, Spanish, Portuguese or Arabic

Closing Date : July 10 2022