Job Description

This pivotal role owns the Profit & Loss (P&L) of the acquiring business for Point of Sale (POS), making it a cornerstone position within the organization. The Senior Manager will lead strategic merchant acquisition initiatives, driving business growth and influencing solution development, internal processes, and service delivery capabilities.

Roles & Responsibilities:

• Sales Strategy: Develop and execute strategies to provide merchants with tailored POS products, contributing to increased market share and profitability.


• Product Management: Oversee product operations and collaborate with internal departments to develop and launch new products.


• New Merchant Acquisition: Lead efforts to identify, approach, and onboard potential merchants, ensuring a steady flow of new business opportunities.


• Sales Team Leadership: Manage and motivate sales teams to achieve and exceed targets, providing guidance and support as needed.


• Sales Target Achievements: Set ambitious targets and work diligently to achieve and surpass them, regularly reviewing progress and adjusting strategies.


• Relationship Management: Build and maintain strong relationships with existing merchants and partners, addressing concerns promptly to ensure satisfaction and loyalty.


• Stakeholder Management: Liaise with internal departments to implement business plans and establish beneficial partnerships.


• Market Research and Analysis: Stay updated on industry trends and competitor activities, utilizing insights to refine sales strategies.


• Reporting and Documentation: Maintain accurate records of sales activities and provide regular reports to management on performance and market insights.

KEY COMPETENCIES:                                                  

• Commercial/Sales Acumen


• Strategic Thinking


• Drive for Results


• Innovative Mindset


• Stakeholder & Relationship Management


• Leadership & Team Management

 MINIMUM REQUIREMENTS:              

• 6-10 years of sales experience in the financial services industry, with a focus on payments.


• Local market knowledge and experience in acceptance, merchant acquiring, and financial transaction processing.


• Deep understanding of digital banking and payments products.


• Proven track record of meeting and exceeding sales targets.


• Experience with CRM and other sales/business development tools.


• Excellent interpersonal and communication skills.


• Strong problem-solving and business reporting skills.


• Ability to think strategically and lead a successful team.

Method of Application

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