Job Description

Subaru Kenya

Job Vacancy: Online Sales Executive

Subaru Kenya is the sole franchise holder and exclusive distributor of the Subaru range of motor vehicles and genuine Subaru parts in East Africa.

It is also a division of ECTA (Kenya) Limited.

The Subaru range includes the latest models of Impreza, WRX-STI, Subaru XV, Legacy, Forester, & Outback.

We are seeking a self-driven candidate to work in the capacity of Online Sales Executive.

The job holder shall manage and coordinate all online sales of products or services through digital platforms.

Key Responsibilities:

• Develop, implement, and manage our online sales strategy and ensure online sales targets are achieved.


• Responsible for handling the E-commerce platform, WhatsApp, Facebook, Twitter, and actively generating sales from this platform.


• Communicate with customers through phone, e-mails, chats, and other social media platforms


• Fulfill online parts orders in line with the company policies within Nairobi and its surroundings.


• Communicate with online followers, respond to queries in a timely manner and monitor customer reviews.


• Consistently update customer datasheet with phone numbers, requirements, and type of inquiries.


• Make accurate, rapid cost calculations and provide customers with quotations for parts and service.


• Update parts database and reports on a day-to-day basis for loss of sale in the workshop and at the counter.


• Respond to incoming email and phone enquiries with appropriate quotations for parts and service


• Listen to customer requirements and present appropriately to make a sale.


• Collaborate with other teams, like marketing, sales, and customer service to ensure brand consistency


• Review sales performance against monthly targets, aiming to meet or exceed targets.


• Perform any other duties assigned from time to time.

Skills and Qualifications:

• Degree/Diploma in Marketing, Media, Communication, or any other business-related field


• 1-2 years’ experience in online marketing


• Knowledge of motor industry with hands on experience in the sales of Parts is an added advantage
  tech-savvy with ability to create innovative marketing campaigns.


• Excellent communication skills.

How to Apply

Interested candidates are requested to forward their updated CVs to jobs@subarukenya.com by 3rd December 2021 and clearly indicating the subject heading “ONLINE SALES EXECUTIVE”.

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