Job Description

Sheer Logic Management Consultants is seeking to engage dynamic individuals for Telesales and Social Media Agent position

Key Responsibilities

• Participate in provision of services and activities undertaken at the call centre to ensure proper coverage


• Manage the SLMC social media platforms (Twitter, Instagram, LinkedIn and Facebook)


• Create dynamic and engaging text, image and video content across social media platforms highlighting the SLMC products, services and achievements


• Create content that promotes audience interaction, increases audience presence on the SLMC’s website and encourages audience participation


• Use timelines and scheduled content to create a consistent stream of new content while analysing, managing, and altering schedules where necessary to optimize visits


• Proposes new ideas and concepts for social media content and suggest new ways to attract more professional interest in the SLMC work and development agenda


• Measure web traffic, monitor SEO and user engagement and suggest content optimization


• Analyse and report audience information and demographics and document success of existing social media campaign


• Manage social media communications (online reviews and feedback)


• Keep abreast of the latest social media best practices and technologies


• Stay up-to-date with changes in all social platforms ensuring maximum effectiveness

Schedule

Should be conversant and ready to perform

• Digital Space – 70%


• Telesales – 30%

Attributes

• Highly adaptable with capacity to perform all contact centre tasks


• Highly proficient skills in social media platform, e-marketing skills an added advantage


• A minimum of a recognized diploma in Marketing, Communications, Media Studies (Degree added advantage)


• Preferably two (2) years of practical experience working in social media (e-marketing) with proven success


• Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices


• Familiarity with web design and publishing


• Strong communication skills with emphasis on proofreading and grammar excellence


• Good time-management skills and ability to multitask


• Good interpersonal skills


• A team player, a starter with capacity to work under little supervision

SKILLS

• IT and reporting literacy


• MS Word, excel and power point for reports


• Experience working with websites and various CMS -Content Management Systems


• Knowledge of SEO best practice


• Experience using graphic design tools


• Excellent customer service skills


• Conversant with telesales

CORE VALUES

• Vision driven


• Customer focused


• Results orientated


• Innovative


• People centered

How to Apply:

Kindly send your CV to recruitment@sheerlogicltd.com by 9th March 2021 clearly marking the title.

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