Job Description

Job Title: Telesales Representative

Industry: Textile & Clothing

Location: Nairobi

Salary: 25k-30k + commission

Our client, a textile and clothing industry, is looking to hire a smart, telesales representative to contribute to generating sales for their company.

They will be responsible for closing sales deals and maintaining good customer relationships.

Responsibilities

• Lead Generation


• Contact existing and potential clients to persuade them to purchase our products.


• Following up on dormant clients.


• Developing and sustaining a solid relationship with customers to encourage repeat business


• Undertake any other duties as assigned by the immediate supervisor from time to time


• Answer questions about products or the company


• Ask questions to understand customer requirements and close sales


• Direct prospects to the field sales team when needed


• Enter and update customer information in the database


• Take and process orders in an accurate manner


• Handle grievances to preserve the company’s reputation


• Go the “extra mile” to meet sales quota and facilitate future sales


• Keep records of calls and sales and note useful information

Requirements

• Minimum qualification- diploma


• At least 2 – 4 years of experience in sales, marketing, business development, or client service in a service company.


• Excellent communication and interpersonal skills


• Ability to learn about services and describe/explain them to prospects mainly via phone engagements


• Customer focus and adaptability to different personality types


• Outstanding negotiation skills with the ability to resolve issues


• Proven experience as telesales representative or other sales/customer service role


• Proven track record of successfully meeting sales quota preferably over the phone


• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems


• Ability to learn about products and services and describe/explain them to prospects


• Excellent knowledge of English


• Excellent communication and interpersonal skills.

NB/ Men are encouraged to apply

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Telesales Representative-Textile & Clothing) to jobs@corporatestaffing.co.ke before 18th March 2022

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