Job Description

Job Title: Waiters & Waitresses

Reporting to: Supervisor

Industry: Hospitality Industry.

Location: Kilimambogo Thika

Gross Salary: Negotiable.

Number of Position: 4

Job Purpose: You will be tasked with providing our guests with excellent dining experience by serving them with food and beverage in a courteous and a professional manner as set out by our company.

Client Description: Our client is a high end, 4-star hotel situated 24k kilometers from Thika town. It is a warm, inviting and unique atmosphere that makes it an ideal place for family getaways, groups of interest and corporates alike.

Roles & Responsibilities

• Serve food and drinks order.


• Provide excellent customer service to guests.


• Welcoming guests and escorting them to their tables.


• Present the menu to the guests and provide detailed information especially on ingredients, or potential food allergies.


• Offer menu recommendations upon request from the guest(s).


• Inform guests on special offers.


• Up-sell additional products.


• Take accurate food and drinks order using the captain order and POS ordering software.


• Prepare mis-en-place before the start of the shift by Arranging the waiter/waitress work station, including serviettes, cutlery, salt and pepper shakers, tabasco, ketchup bottles, tooth pick holders etc.


• Arrange table settings and maintain a tidy and clean dining area.


• Deliver checks and collect bill payments.


• Carry dirty plates, glasses, and silverware to the kitchen for cleaning.


• Meet with other restaurant staff to review daily specials, changes on the menu and service specifications for reservations.


• Ensure that opening and closing duties are done in a timely manner.


• Report to work as per the allocated shift.


• Any other duties assigned from time to time.

Required Qualifications

• Certificate in food and beverage sales and service.


• Hospitality experience of at least 1 year in a busy environment.

Competencies & Interpersonal Skills

• Excellent customer service skills


• Good communication and listening skills.


• Good interpersonal skills


• Ability to work well and remain calm under pressure.


• Interest in food and drinks.


• High standards of personal hygiene and personal grooming.


• Ability to multitask.

Interested?

Apply directly through our careers page.

In case you experiencing difficulties apply through the option above, please

Email your cv to vacancies@gaprecruitment.co.ke

Application Deadline: Monday 7th November 2022.

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