Job Purpose

The job holder will be responsible for managing, directing and controlling all operations within a Cluster in MTO Compliance Management.

Key responsibilities of the job

• Lead the Teams under a Cluster in compliance management in monitoring, assessment collection and accounting of revenue.


• Assist in the formulation of strategic plans, policies, procedures and best practice and work closely with TSO head and policy unit in the formulation and implementation of the same.


• Guide the categorization of MTO taxpayers and provide recommendations on any adjustments.


• Foster strong working relationships with stakeholders for mutual benefit.


• Provide effective leadership to MTO Cluster teams in the head office and the regions.


• Monitor performance of the Cluster and initiate corrective action where necessary.


• Ensure the timely preparation and submission of reports (performance and compliance) and other required data.


• Day-to-day operations, supervision, management of performance and development of staff in the Cluster.


• Facilitate implementation of the work plans for the following compliance management


• Development and management of the Cluster work plans and budget.


• Drive initiatives to improve ethics, culture and facilitate change management in the cluster.


• Any other duties assigned by TSO head.

Professional/years of experience qualifications

• A Bachelor’s Degree from a recognised university.


• A Master’s Degree and/or professional qualifications will be an added advantage.


• Well trained/ experienced in the field of tax administration.


• Should have a good understanding of revenue statutes administered by the Kenya Revenue Authority.


• At least seven (7) years’ work experience in tax administration, with three (3) being at management level.

The ideal candidate should possess the following characteristics:

• Strong administrative, managerial and leadership skills.


• Excellent decision-making skills and capabilities.


• Good planning, organizational and analytical skills.


• Resilient, focused and results oriented.


• Excellent oral and written communication, presentation and interpersonal skills.


• Motivated, dynamic and dedicated team player.


• Ability to build and maintain strong relationships.


• Must be a person of integrity.


• Must be Computer literate.