ROLE PURPOSE:

• We are seeking a highly motivated, confident and dynamic individual to join our team as a Management Trainee to support in Administrative duties. This entry-level position offers an excellent opportunity for recent graduates or individuals that are technology-savvy and looking to transition into administrative roles. The role holder will undergo comprehensive training, challenging experiences and development to gain hands-on experience in various administrative functions and prepare for future leadership roles.


• Summarily, the role will constitute tracking and following up on assigned project deliverables, maintaining dashboards and reports, analysis of inbound data, scheduling meetings, coordinating meetings, document management, compliance related follow-ups and other functions related to the office and facilitating business operations support when required.

KEY RESPONSIBILITIES (Key Result Areas)

• Departmental Processes Administration: Work closely with senior to learn about departmental processes, procedures, and best practices and proceed to handle related responsibilities.


• Office Operations: Assist in the day-to-day operations of the office where required, including managing incoming calls, emails, and correspondence, coordinating meetings and inventory management of consumables and assets.


• Document Management and Compliance: Maintain and organize administrative documents, records, and files in both physical and digital formats. Implementation of compliance initiatives as guided by reporting manager.


• Data Sourcing, Analysis and Reporting: Perform data sourcing tasks, setting up relevant tools for data collection and conducting data entry tasks. Additionally, assisting in analysing administrative data to identify trends and insights for reports.


• Customer Service: Provide excellent customer service to internal and external stakeholders, addressing inquiries and resolving issues promptly.


• Projects and System Support: User support on system queries and issues as guided by reporting manager and resolving the issues promptly. Supporting administrative projects and initiatives as assigned, ensuring timely project completion and adherence to quality standards.


• Meeting Coordination: Assist in scheduling meetings, preparing agendas, and coordinating logistics for meetings and events.


• Training and Development: Participate in training sessions at individual and developmental level to enhance administrative skills and knowledge.


• Cross-Functional Collaboration: Collaborate with other departments and teams as needed to support organizational goals and objectives.

Qualifications:

• Bachelor's degree in Business Administration, Management, BBIT, Finance or Business-related field.


• GPA of at least 3.00/4.00 OR Second Class - Upper Qualification.


• Familiarity with systems, ERPs and project management tools is a plus.


• Strong organizational, analytical and time management skills.


• Excellent communication and interpersonal skills.


• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).


• Ability to work effectively in a fast-paced and dynamic environment.


• Eagerness to learn and grow in an administrative role.


• Prior internship or work experience in an administrative capacity is a plus.